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ParentSquare Notification Settings

Notification Setting Options

In ParentSquare, users have three options for how often they receive notifications.

  • Off: no notifications about posts will be sent to you. Urgent Alerts and Notices will still be sent. School Alerts will still be sent if turned on.
  • Instant: you'll receive an email and/or text and/or an app notification every time a notice or message is sent.
  • Digest: you'll receive an email and/or text and/or an app notification once a day in the evening with all posts from that day.

*Regardless of your settings all urgent notifications still come through instantly, and a school can override settings as needed for an urgent message.

Advice on Notification Settings & Alerts

If you feel you are receiving too many messages from ParentSquare, we advise you to log into your account and visit “Notification Settings,” then select “Digest.” Then, make sure “School Alerts” is selected as “On”. 

By doing this, you will receive all notifications in the evenings with the exceptions of “School Alerts,” which are also called “Smart Alerts” and are intended for important information. The most severe emergency alerts are called “Urgent Alerts,” which cannot be disabled; you will receive Urgent Alerts regardless of your settings as these are intended to be used sparingly.

You also have the option to select “Off” in Notification Settings, but to keep “School Alerts” selected “On.”

Digest or Off: If you do not want to receive all messages instantly, we encourage you to select the “Digest” or “Off” notifications in the “Notifications Settings” feature. This allows you to customize how often you receive messages alerts via text or app.

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How to Change Your Notification Settings