Technology Support

  • The district has created a webpage for all technology and library resources utilized during distance learning. Please visit this page for information, tutorials, tools, and updates.

    NOTE: Please remember to check your "Spam" box as we have reports that some mail messages from NPS are getting flagged as Spam. This means you may miss email updates on NPS happenings, Device pickup, etc.

    Requesting an NPS Device for Home Use during School Closures

    We are committed to helping families that may need access to devices at home in order to engage in online learning opportunities. If you do not have a web-capable device at home other than a cell phone (such as an iPad, Chromebook, PC, or Mac) please complete this request form (https://forms.gle/K3SgotNY38V1ncNe9) Our technology support team will be in touch with you to discuss next steps.


    NPS Loaner Device Instructions and Care Guide

    English           

    Chinese       Korean            Russian   

    Japanese     Portuguese      Spanish


    Low Cost Internet Options

    Please see low-cost internet/phone options for offerings by local ISP providers.
     

    Student Gmail

     
    Newton Public School Gmail accounts have been turned on for all K-12 students. Click on the links below for grade-specific instructions.
     
     

    NPS Family Tech Support

    We have created a dedicated email address for families to request technical support with accessing learning materials and/or student accounts. Please email us at:  

    familytechsupport@newton.k12.ma.us

     
    *Please note that this is not for troubleshooting home network issues. Please contact your ISP provider if you are having trouble connecting with your internet service.  

    High School 1-1 program Tech Assistance Request

    If you are having an issue with the school assigned Chromebook please complete this Google Form:

    High School 1:1 Chromebook Repair Request

    We will contact you about the next steps in the process.

    Please note: We have a very limited number of Chromebook loaners and we want to ensure we help those families most in need.  Due to this, devices with minor issues that still allow the device to function may take longer for repair and a loaner.