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Employee Assistance Program

The Newton Public Schools provides an Employee Assistance Program (EAP) to employees through CMG Associates.


FREQUENTLY ASKED QUESTIONS:


What is the Newton Public Schools Employee Assistance Program (EAP)?
The Employee Assistance Program is a source of confidential aid for finding solutions to any personal problems you or your family might experience. They provide information, problem-solving, and referral resources for all employees who work for the Newton Public Schools on a full-time or permanent part-time basis.

Why does the Newton Public Schools provide an Employee Assistance Program (EAP)?
The employees are the school system's most valued assets and we are concerned about you and your family’s welfare. When you have problems, so does the school system in terms of the possibility for increased accidents on the job, higher rates of absenteeism, medical claims and morale problems. The EAP is a professional resource for resolving difficulties that may affect your personal and work life.

How can I know if the Employee Assistance Program (EAP) is for me?
Why not call and ask? Just talking to someone and bringing your problems out into the open can help. The counselor will be able to advise you about the seriousness of your problem.

Where is the Employee Assistance Program (EAP) located?
381 Elliot St, Suite 180L, Newton Upper Falls, MA, 02464. The Employee Assistance Counselor will provide directions to the office when you call for an appointment.

Will the City be notified if I use the Employee Assistance Program (EAP)?
The school system receives no information from the EAP or the counselor that would identify you as an employee of the Newton Public Schools or the department that you work for. Likewise, the school system does not receive any information related to any issue that you may be discussing with your counselor, unless you authorize the release of such information. Privacy and confidentiality will be discussed as part of your first appointment.

Is there a cost to use the Employee Assistance Program (EAP)?
No. If it is determined that further professional help is needed, the counselor has available experts in the field of financial planning, legal aid, marriage/family counseling, alcohol/drug abuse treatment, and domestic abuse, to whom you can be referred for additional assistance. There may be a charge for these services that must be covered by you or your health insurance.

What do I have to do to use the Employee Assistance Program (EAP)?
Simply call for an appointment: 1-800-444-7262 (Voice-mail messages are strictly confidential)
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